About us

Founded over 30 years ago Assistenza International is a privately owned Canadian company that provides white-label business-to-business services across North America.

We tailor our services to specific customer needs by province and/or territory and state, 24 hours a day, 7 days a week, in both English and French, and in other languages as required. Our financial stability enables us to serve major companies in a wide range of industries, including finance, insurance and manufacturing.

From claims handling to legal assistance and babysitting services, Assistenza International offers solutions to the unique needs of our North American customers.

This feat is made possible by our vast North American network of suppliers, who help us to always put your customers' needs first.


MISSION

Our raison d'être is to offer innovative, high-quality services to our customers and their clients.

The added value of Assistenza's services lies in its ability to :

  • Add value to your offer
  • Building customer loyalty(CRM)
  • Attracting new customers
  • Increase your visibility
  • Provide a competitive advantage

Value-added programs

Today the needs of corporate clients and their customers are rapidly changing. Assistenza International responds to this situation by using creative and proactive services that help solve your customers’ needs. Our consultants can design a value-added assistance program perfectly suited to all budgets and specific needs? 
From the moment our agents answer the phone, your customer’s needs become our priority. Each situation is evaluated individually and specific solutions are proposed.
Assistenza International’s role does not end there. Our customer care agents continually track each situation until assistance has been provided and your clients are satisfied.

Why Assistenza International?

Our network of reputable suppliers chosen under strict admissibility conditions.

You can be confident in selecting Assistenza International as your service provider for the following reasons:

    • Our experience in supplying white-label value-added cost effective services
    • Our reputation nationwide
    • Our comprehensive and innovative assistance programs
    • Our caring team of qualified, multilingual professionals
  • Our assistance programs will help you increase customer loyalty, attract new customers and generate additional revenue
  • Our network of reputable suppliers chosen under strict admissibility conditions
  • Our Customer Service will support your marketing goal to maintain close relationships with your customers, ultimately improving your bottom line